The act of encouraging non-value-adding actions on the part of management in order to improve indicated performance is referred to as:

Which of the following is the practice of inviting broad communities of customers, employees, independent researchers, and members of the public into the new product innovation process?

A) brainstorming B) idea screening C) crowdsourcing D) outsourcing E) concept testing

A disadvantage of a leased department to the leased department operator is the _____

a. restriction on goods/services carried b. high promotional expense c. poor cash flow due to centralized checkouts d. creation of a one-stop shopping environment