A strategy to generate customer satisfaction with ____________ and ______________ can result in reduced complaining behaviors.

Fill in the blank(s) with the appropriate word(s).

Answer: tangibles, responsiveness

Business

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Most attorneys stress that the best will is a properly drafted:

a. statutory will b. witnessed will c. holographic will d. oral will

Business

A business in which one person owns the entire business and reports all profits and losses directly on his or her own income tax return would be a:

A. Corporation. B. Limited liability company. C. Partnership. D. Sole proprietorship.

Business