Jack hosts an afternoon sports talk show on his campus radio station. Jack's show is an example of mass communication

____________, which is possible by using computers, email, and faxes, allows millions of people to work from their homes or mobile offices. Research has shown that this option raises the productivity and morale of employees. employees are able to do their work and maintain contact with colleagues without going to the work site.

Fill in the blank(s) with the appropriate word(s).

Which of the following does NOT describe a challenge of using B2B social media?

a. Understanding the potential for business b. As a means of handling customer complaints c. Many believe it is the next wave of marketing evolution d. Committing time and personnel to make it work