When we listen to a short talk, the textbook notes that most of us

Which of the following is a functional example of paraphrasing content? Emily states, "I am not really qualified for this job." You reply,

A. "Is there anything I can do to help?" B. "Obviously you have some kind of a personal problem." C. "So you think you lack the necessary skills." D. "Are you feeling frustrated?"

Which technique involves reminding ourselves that our evaluations of people apply only to specific times and circumstances?

A) ?loading B) ?monitoring C) ?abstracting D) ?indexing E) ?totalizing