Which of the following is true of an express warranty?

a. It prohibits other firms from using a brand or part of a brand without permission.
b. It contains an unwritten guarantee about the performance of a product.
c. It gives the impression of environmental friendliness to a product.
d. It ranges from simple statements to extensive documents written in technical language.

Ans: d. It ranges from simple statements to extensive documents written in technical language.

Business

You might also like to view...

Which of the following statements about Medicare is most correct?

A. Medicare is administered by the Centers for Medicare and Medicaid Services (CMS) B. Medicare coverage consists of Parts A, B, C, and D C. Medicare beneficiaries pay neither deductibles nor copayments for healthcare services received D. Statements a and b are both correct E. Statements a, b, and c are all correct

Business

What should the consultative salesperson do when the prospect says, "Does that mean your product is 10 percent slower than your competitor's?"

a. Conduct an unplanned needs assessment. b. Immediately leave the prospect's office. c. Modify his or her sales proposal. d. Handle the question as an objection.

Business