Identify five forms of nonverbal communication. Why are nonverbal forms of communication important in international business?
What will be an ideal response?
Several possible answers are listed in Table 4.1. Some possibilities include hand gestures, facial expressions, posture and stance, clothing and hair styles, and interpersonal distances. Students should include a discussion of how people from different cultures might interpret nonverbal communications differently than they might be intended.
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Which of the following is an external influence that affects pricing decisions?
A) the salaries of production management B) competition C) the salaries of finance management D) overall pricing objectives E) the company's overall marketing strategy
Which of the following is a popular tool used to assess the overall performance of the IS organization, not just the financial impacts?
A) chargeback system B) business manager satisfaction surveys C) financial cost-benefit analysis D) balanced scorecard