Shawn Fanning wrote the Napster software for file-sharing audio downloads

Kade formulates an argument in his head while his friend Kyle is talking. This is an example of which of the following barriers to listening?

A) Selective attention B) Competitive interrupting. C) Rebuttal tendency D) Information overload

To ensure that they did not profit unduly from the death and destruction caused by World War II, manufacturers were subjected to

A. additional FTC scrutiny. B. strict limits on the amount of product they could produce. C. greater internal efforts to strengthen ethics. D. a high excess-profits tax.