Perception

What will be an ideal response?

More generally, people's perceptual and filtering processes create misinterpretations. Perception is the process of receiving and interpreting information. As you know, such processes are not perfectly objective. They are subjective because people's self-interested motives and attitudes create biased interpretations. People often assume that others share their views, and care more about their own views than those of others.7 But perceptual differences get in the way of shared consensus.

To remedy this (Perception), it helps to remember that others' viewpoints are legitimate and to incorporate others' perspectives into your interpretation of issues.8 Generally, understanding others' viewpoints is fundamental to working collaboratively. And your ability to take others' perspectives—for instance, really to understand the viewpoints of customers or suppliers—can strengthen your job performance