A ________ can be letters, figures, colors, or other characters that communicate a meaning

"Juan owns a 5-year $50,000 term life insurance policy, and Maria owns a $50,000 whole life insurance policy. Which of the following statements is CORRECT?

A) Both policies provide living benefits to the policyowners while alive. B) Juan's policy, but not Maria's, may have an option to convert. C) Juan and Maria will receive the cash surrender value if they cancel their policies. D) Maria's policy, but not Juan's, may have an option to renew."

The first step in the process of applying data analytics to internal audit is:

a) Cleaning the data b) Defining the question you want to answer. c) Obtaining the data. d) Analyzing the data.