_____ refers to the inability of services to be stored, warehoused, or inventoried

a. Variability

b. Irreversibility
c. Heterogeneity
d. Perishability

ANSWER: d
Services are intangible, inseparable, heterogeneous, and perishable. Perishability refers to the inability of services to be stored, warehoused, or inventoried.

Business

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An IS auditor wants to ensure that the organization's network is adequately protected from network-based intrusion via the Internet and the World Wide Web. A firewall that is properly configured as a gateway to the Internet protects against such intrusion by:

A. Preventing external users from accessing the network via internal rogue modems B. Preventing unauthorized access to the Internet by internal users C. Preventing unauthorized access to the network by external users via ad-hoc wireless networking D. Preventing unauthorized access by external users to the internal network via the firewalled gateway

Business

Which of the following should be the main focus of revising your message?

A) Use of strong words and phrases B) Creating complex sentences C) Content and readability D) Sensitivity and relationship skills E) Appropriate writing style

Business