You have decided to keep the work climate fun and use superlatives in providing feedback

Also, you plan to highlight the important impact that your employees' work will produce and you plan to try to foster activities that encourage friendships. You are doing what?
A) Providing needed support
B) Providing information
C) Arousing personal mastery
D) Arousing positive emotions

Answer: D
Explanation: A) Incorrect. Providing support refers to providing the physical and emotional support needed so that an employee feels reassured and validated. A fun work climate and superlative positive feedback are aspects of the emotional arousal strategy. This induces a positive work environment by replacing negative emotions with positive ones.
B) Incorrect. Providing information relates to providing information needed by others to accomplish their work. Here, the information and feedback you provide is not necessary to work tasks. A fun work climate and superlative positive feedback are aspects of the emotional arousal strategy. This induces a positive work environment by replacing negative emotions with positive ones.
C) Incorrect. Personal mastery refers to the small-wins strategy for task accomplishment. A fun work climate and superlative positive feedback are aspects of the emotional arousal strategy. This induces a positive work environment by replacing negative emotions with positive ones.
D) Correct. A fun work climate and superlative positive feedback are aspects of the emotional arousal strategy. This induces a positive work environment by replacing negative emotions with positive ones.