Several newspapers and media outlets proclaimed Johnson & Johnson's handling of the Tylenol crisis as the "gold standard" for ethical corporate behavior. Explain why this is so by addressing the crisis and the steps Johnson & Johnson took to handl
What will be an ideal response?
Several people in the Chicago area died after taking Tylenol, produced by
Johnson & Johnson, and the deaths were linked to cyanide poisoning from Tylenol that had been
tampered with. The company acted quickly to recall the product and work with media to warn
the public and assure the public that the product would not return to shelves until safe for
consumers. Though the company lost $100 million, the public rewarded the company for their
handling of the crisis by restoring Tylenol's market share.
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After the interpersonal conflict, it is important to recognize
A. it is time to be quiet. B. it is time to kiss and make up. C. that the conflict has stopped. D. that the conflict will come back.
Deterministic or naturalistic thinking is one theory behind ethical reasoning. Which of the following is NOT TRUE regarding deterministic thinking?
a. It is results-oriented and focuses on outcomes or usefulness of an action. b. It believes the rightness of an action is determined by its consequences. c. Allows wrongdoing to be justified if the results are good. d. Believes certain actions are right, in and of themselves.