E-commerce has contributed to the decline in popularity of transactional selling

Which of the following types of selling typically involves developing new customers and maintaining old ones by investing a considerable amount of time in understanding buyers' needs and wants?

A) response selling B) creative selling C) trade selling D) missionary selling

Computer-integrated manufacturing (CIM) includes manufacturing systems that have:

A) computer-aided design, a flexible manufacturing system, inventory control, warehousing and shipping integrated. B) transaction processing, management information systems, and decision support systems integrated. C) automated guided vehicles, robots, and process control integrated. D) robots, automated guided vehicles, and transfer equipment integrated. E) all of their computers integrated with the marketing department.