Resources are a source of competitive advantage except when they are

Every customer that exited the store was subjected to close scrutiny of their shopping cart and receipt by a highly trained inspector. This activity would be represented on a process map with which symbol?

A) B) C) D)

Which of the following statements is TRUE?

A) Prices of bonds with lower durations are more sensitive to interest rate changes. B) If a bond's yield to maturity exceeds its coupon rate, the bond trades at a premium. C) Bonds with higher coupon rates are more sensitive to interest rate changes. D) If a bond's yield to maturity is less than its coupon rate, the bond trades at a premium.