Why is a first impression so important during the approach step of the creative selling process?

What will be an ideal response?

During the approach, the customer is deciding whether the salesperson has something to offer that is of potential value. Professional appearance and behavior tell the prospect that the salesperson means business and is competent to handle the sale.

Business

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In a multi-step income statement, interest revenue and interest expense are included in operating income

Indicate whether the statement is true or false

Business

Which of the following is a characteristic of a parole contract?

A. In writing B. Signed by two witnesses C. Covered by statute of frauds D. Oral

Business