The transformational leadership style motivates salespeople by relying on rewards and punishment to maintain control.

Two advantages of decentralization are that managers are encouraged to solve their own problems, and decisions are made more quickly, increasing the organization's flexibility and efficiency.

a. True b. False

_________________ refers to how desirable an employee finds the outcome of the reward in the expectancy theory

A. Suitability B. Congruence C. Valence D. Instrumentality