Why do organizations that have OCB outperform those that do not?
a. OCB promotes the effective functioning of the organization.
b. OCB employees are easier to supervise.
c. OCB increases job satisfaction, increasing productivity.
d. OCB decreases recruitment, selection and training, because turnover is less.
e. OCB is rewarded by increased opportunities for promotions.
Answer: a. OCB promotes the effective functioning of the organization.
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