The ability to be tolerant, to be understanding, and to control your temper indicates ____

Identify the level under which the drugs that are rare and high in cost are classified.

a. Tier 1 b. Tier 2 c. Tier 3 d. Tier 4

Answer the following statements true (T) or false (F)

1. Under a managed care contract, physicians cannot balance bill or impose any surcharge upon covered persons. 2. A managed care organization will contract with physicians, laboratories, pharmacies, hospitals, clinics, and other healthcare facilities in building a provider network. 3. A medical office specialist should always document, sign, and date all conversations regarding any patient's account. 4. Concierge medicine is a small, personalized medical practice that takes care of a limited number of patients. 5. Patients do not have the right to receive emergency services outside of their contracted network.