Which of the following would NOT derive much benefit from customer performance appraisals?
A) a hotel concierge
B) a waitress
C) an airline pilot
D) a retail salesperson
E) a landscaper
Answer: C
Explanation: C) Customer appraisals are valuable in service industries such as hotels and restaurants, where there is considerable employee/customer contact. Pilots have little or on contact with travelers (their customers).
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Which of the following explains the term geocoded?
A) Data is transformed into coordinates. B) Data is shared on the Internet. C) Data is used to create Web pages. D) Data is compared with similar historical data. E) Data is converted into soft data.
On January 5, Boise Cascade Company purchases $5,000 of merchandise from a vendor with credit terms of 2/10, n/30. If Boise Cascade pays the vendor on January 13, the amount of the payment should be ________
A) $5,000 B) $4,900 C) $4,500 D) $3,500