When Dinesh tells Jim that he is having a difficult time with his girlfriend, Jim's first response is to launch into an extended description of the problems he is having with his girlfriend. By doing so, Jim is engaging in a faulty listening practice known as:

Critical theory focuses attention on studying hierarchies and their structures throughout the organization

Indicate whether this statement is true or false.

Walter Lippmann made significant contribution to the study of media effects. Lippmann’s concept of the pseudo environment refers to:

A. The virtual environment that exists online. B. The events that we witness via the media. C. The symbolic reality or the ‘pictures in our heads’. D. Grand-scale media events.