Operations management is a specialized area in management that is concerned with the production of both goods and services.

Which of the following are true about discussing the short-term effects of bad news?

What will be an ideal response?

Which of the following is NOT one of the guidelines for managing luxury brands?

A) Besides brand names, other brand elements — logos, symbols, packaging, signage — can be important drivers of brand equity for luxury products. B) Secondary associations from linked personalities, events, countries, and other entities should be avoided. C) Luxury brands must employ a premium pricing strategy, with strong quality cues and few discounts and markdowns. D) All aspects of the marketing program for luxury brands must be aligned to ensure high-quality products and services and pleasurable purchase and consumption experiences. E) Luxury brands must carefully control distribution via a selective channel strategy.