This unique blend of different approaches to healthcare delivery has resulted in a healthcare system that provides numerous opportunities, as well as remarkable efficiencies.

Which of the following terms refers to the intonation or pitch of one's voice?

A) STAT B) tone C) pace D) volume

What must a user add to a letter template that is about a patient?

A. A name and address. B. Just the name. C. A greeting. D. A Close.