A focus on serving internal customers is part of ________
A) total quality management (TQM)
B) Six Sigma
C) ISO 9000
D) ISO 14000
E) ISO 22000
A
Business
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Which of the following statements is LEAST accurate?
A. Technical communication helps us interact with technology in our daily lives. B. Technical communication should focus on the writer's thoughts and feelings. C. Technical communication helps advance workplace goals. D. Technical communication helps specialists solve complex problems.
Business
Which of the following are specialized documents used to share relevant information with the news media?
A) Press releases B) Direct to consumer news releases C) Social media releases D) External releases E) Internal releases
Business