Which of the following was the first administrative agency created by the United States Congress

A. The Interstate Commerce Commission (ICC)
B. The Occupational Safety and Health Administration (OSHA)
C. The Food and Drug Administration (FDA)
D. The Internal Revenue Service (IRS)

Answer: A. The Interstate Commerce Commission (ICC)

Business

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A set of approval stages that are required to change the attribute of a configuration item best describes

A) quality process analysis. B) quality assurance. C) cost monitoring. D) configuration change control.

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To the extent that organizational culture increases trust among employees, it reduces the need for

A) a code of ethics. B) a performance appraisal system. C) written documentation and monitoring of organizational members. D) a disciplinary process.

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