Erick and Ellen are in a long-term romantic relationship. As partners in a stable long-term relationship, they have much lower levels of uncertainty than those in newer relationships. They often find themselves feeling as if this lack of uncertainty has led to a degree of stagnation. While they enjoy the stability that certainty brings to a relationship, they sometimes wish there was more uncertainty to keep things fresh. What phenomenon are Erick and Ellen experiencing?

Which of the following methods for determining the key points of a presentation encourages the free flow of ideas and allows you to harness the potential of your whole brain?

a. mind mapping b. the Speech Framer c. arranging key points chronologically d. using a problem-solution organizational pattern e. telling stories and sharing examples to organize a presentation

The Coca Cola Company is a prime example of ________

A) a company that has suffered from having poor community relations B) a company that restored its damaged image within the community C) a company that made diversity one of its leading corporate values D) B and C E) All of the above.