Facial expressions consistently reveal internal emotions
a. True
b. False
ANS: b
Communication & Mass Media
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Cultural intelligence refers to a person's ability to interpret unfamiliar gestures and situations to create appropriate behavioral responses
Indicate whether the statement is true or false
Communication & Mass Media
A team you have been appointed to lead is creative, but undisciplined. They come up with innovative ideas but are never able to implement them in a reasonable time or at a reasonable cost. What leadership communication behaviors are needed to correct
this situation? a) summarizing and resolving conflict b) regulating participation and verbalizing consensus c) seeking idea evaluation and goal setting d) agenda making and seeking ideas
Communication & Mass Media