In its earliest years, public relations was created as a response to the public disdain for big business

Of the following suggestions for improving intercultural communication, which was NOT mentioned in the text?

a. understand your own perspectives b. respect others' perspectives c. always acknowledge weakness in your home culture d. act in ways that ensure conflict stemming from diversity produces positive results

Good speech delivery conveys a speaker's ideas without calling attention to itself.

Answer the following statement true (T) or false (F)