When the Department of Homeland Security created a color-coded system to prepare government officials and the public against terrorist attacks, what did it do right and what did it do wrong?

What will be an ideal response?

Answer: The Homeland Security Advisory System was based on sound theory and presented with the best intentions. However, at the tactical level, the system had serious problems. The color-coded system was confusing and did not specifically tell officials or the public what they should do. When trying to be more specific in their warnings, Homeland Security officials inadvertently alarmed the public.