Before delivering her speech, Jean closed her eyes and pictured herself walking confidently in front of the audience and delivering her well-prepared opening remarks. She imagined herself giving the entire speech as a controlled, confident speaker. In this example, Jean is
A) knowing her audience.
B) visualizing her success.
C) focusing on her message, not her fear.
D) giving herself a mental pep talk.
Answer: B
Communication & Mass Media
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Organizational communication can best be described as
a. the process through which organizations create and shape events. b. interpersonal communication in an organization. c. formal communication systems in organizations. d. informal and formal communication systems in organizations.
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The study of how we use, structure, perceive, react to, and interpret time is known as
a. chronemics. b. interval studies. c. horology. d. time study engineering.
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