A strategic alliance is an arrangement between two or more companies whereby they agree to ally themselves and work together to accomplish a designated objective

Material flow mapping involves all of the following except?

a. Understand process flows b. Identify activity sequences c. Warranty claims d. Manage or eliminate non-value-adding activities

What will make you a better leader through listening?

a. Reactive listening b. Judgmental listening c. Unresponsive listening d. Empathetic listening