List and briefly define the five activities of listening as discussed in the textbook
What will be an ideal response?
Selecting is sorting through the available information in the environment. Attending is
focusing on a specific message, whether for a short time or a longer duration.
Understanding is interpreting or making sense of the message you have received, which
includes relating it to what you already know. Remembering information is recalling
information either with short-term or long-memory, and is how we determine whether
or not a message was understood. Responding involves communicating with the other
person to let them know you understand their message, and may be either verbal or
nonverbal.
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Due to time constraints, every team member hurriedly agreed with Anand's suggestion without giving it much thought. However, it turned out to be the wrong decision
What technique should the team members have used to avoid the failure? How would it have helped? a) Groupthink; by encouraging creative conflict in their discussions to maximize group effectivenes b) Consensus; by maximizing cohesiveness in order to minimize conflict c) Avoidance; by attempting to ignore disagreements to maximize group harmony d) Competition; by trying to win a conflict over one or more other people to maximize group effectiveness.
Culture, which can be derived from our nationality, race, ethnicity, religion, work environment, peer group, or gender has great influence on our communication with other people.
Answer the following statement true (T) or false (F)