Matching

1) focuses on judgments about event in the past
A) deliberative
2) focuses on what is praiseworthy in the present
B) forensic
3) focuses on what should be done in the future
C) ceremonial

1) B, 2) C, 3) A

Communication & Mass Media

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According to a 2010 Institute for Public Relations Research survey, on what task will managers spend the most time by 2015?

A) writing B) planning C) marketing communications D) maintaining an organization's reputation E) linking communication strategies to organization goals

Communication & Mass Media

Confidence, concern, sincerity, interest, and enthusiasm are all messages carried by this

A) voice quality B) facial expression C) posture D) eye contact

Communication & Mass Media