Alex has high reactivity, so when encountering significant job stress, he

A) breaks out into a rash over his entire body.
B) blames himself for all that went wrong.
C) is likely to stay upset a long time.
D) starts meditating soon after the stressful event.

Answer: C

Business

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Indicate whether the statement is true or false

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The dentist's office calling to remind you of your scheduled appointment for the next day is an example of ________

A) CRM B) customer equity C) undifferentiated targeting D) share of customer E) repositioning

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