Body gestures that directly translate into words or phrases are

Janessa is an HR professional leading a team of interns. She seamlessly shifts her emphasis between ensuring that the group accomplishes tasks and ensuring that each intern feels satisfied. Which theoretical approach to leadership does Janessa's ability best illustrate?

A. functional approach B. situational approach C. traits approach D. transformational approach

Liza wants to provide quality constructive criticism when she evaluates speeches. What is the best advice that you can offer her?

A. Be vague. B. Provide as much criticism as possible. C. Assume you know why the speaker is doing something. D. Start by saying something positive.