We can define __________ as "fake listening."

Japanese people are likely to judge a neutral facial expression as compared to a smiling expression as

A) more intelligent. B) less attractive. C) more sociable. D) less intelligent.

The purpose of premediation is to ______.

A. help the mediator form solutions to the issues B. start parties in brainstorming in preparation for the mediation session C. educate parties about the mediation and build mediator credibility D. help the parties form arguments in favor of their positions