Robin works for a company that is genuinely interested in improving employee satisfaction. The company has contracted with a well-known survey organization to determine what employees like, what they dislike, and what they would like to see in the future. Division by division, the employees meet off-site and complete a survey instrument. This is best described as a(n) ____

a. point-of-experience survey
b. group-administered questionnaire
c. drop-off survey
d. dual-media survey

b

Psychology

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You decide that a bearded professor wearing a rumpled sports coat is a member of the art faculty, rather than the business school faculty (which actually has more members) because he looks like an artist. What judgment error have you committed?

a. You relied too heavily on the anchoring and adjustment heuristic. b. You should not have trusted your hindsight so completely. c. You should have been more aware of the law of large numbers. d. You did not pay enough attention to the base rate.

Psychology

Ashley is taking a class on Piaget and as part of an assignment, has to interview children. She gives 7-year-old Andrew a bag of red and blue candies. They discuss how the candies are made of chocolate. Andrew counts the candies—7 red and 14 blue

Ashley asks, "Are there more blue candies or chocolate candies?" Andrew looks at her and laughs: "Of course there are more chocolate candies—they are all made of chocolate." This demonstrates that Andrew understands the concept of A) seriation. B) class inclusion. C) reversibility. D) transitivity.

Psychology