Informality is a central group value regardless of culture

The concept of servant–leader is actually thousands of years old and seeks to ensure that other people's highest priority needs are met in order to increase teamwork and personal involvement

Indicate whether the statement is true or false

Bill visited Japan for a business. He thought all Japanese people he met were so rude because they did not make any eye-contacts while they were talking. Bill made such a judgment because when we interpret other's behaviors, we tend to use:

a. Their own cultural values, beliefs, and norms b. Our own cultural values, beliefs, and norms c. Universal values, beliefs, and norms d. Normal values, beliefs, and norms