Proctor & Gamble's management realized that their salespeople needed greater working knowledge of how to sell across functional areas to customers. As a result, Proctor & Gamble provided training for its salespeople on:
a. managing their time.
b. understanding teamwork.
c. industry knowledge.
d. general marketing knowledge.
e. understanding the importance of adapting their sales presentations to their customer personalities.
Ans: b. understanding teamwork.
Business
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Today supervisors and operatives are being actively included in ________. In this way those most familiar with a problem are able to quickly analyze and solve it
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