Which term refers to an unwritten contract that is created when an employee agrees to work for an employer but no agreement exists as to how long the parties expect the employment to last?

The major problem addressed by the warehouse layout strategy is:

A) minimizing difficulties caused by material flow varying with each product. B) requiring frequent close contact between forklift drivers and item pickers. C) addressing trade-offs between space and material handling. D) balancing product flow from one work station to the next. E) locating the docks near a convenient access point to the closest highway.

The first step in the control cycle is:

A) Setting a goal. B) Measuring progress. C) Comparing actual with planned performance. D) Taking action.