________ forces the speaker to deliver his speech in a conversational, spontaneous manner

Fortunately for social media managers, many metrics exist to determine how well a campaign has reached its audience

Indicate whether the statement is true or false

A product’s features are the:

a) examples used to demonstrate the product’s quality. b) benefits the product provides the company that buys it. c) the things the company that made the product or service cares about. d) all of these answers are correct.