According to the text, which of the following statements about the impact of technology on personal selling is true?
a. The use of technology severely limits the time a salesperson has to spend with his or her customers.
b. Technology is a threat to job security for most salespeople.
c. Technology is freeing salespeople from tedious administrative tasks, such as placing routine orders, shipping catalogues, and tracking orders.
d. Technology has had no impact on personal selling.
Ans: c. Technology is freeing salespeople from tedious administrative tasks, such as placing routine orders, shipping catalogues, and tracking orders.
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