Culture is society's personality

_____ is an emerging trend that employs market data to best serve customers as they prepare to make a purchase

a. Retail channel omnification b. Click-and-collect c. Shopper marketing d. Mass customization

The two most common purposes of business presentations are to

A) analyze and synthesize. B) regulate and validate. C) inform and persuade. D) illustrate and entertain. E) observe and comment.