A speaker who is unprepared will often seem incompetent.

You're asked to lead a group of four college interns tasked with redesigning the company's website. The interns are highly-skilled designers with a lot to offer, but they don't seem interested in the project. You really need them to contribute, because the ultimate goal is to increase the number of college-aged visitors to the site. How might you empower the interns to participate?

What will be an ideal response?

Gouran and Hirokawa's functional theory is used to explore which of the following?

A. the communicative functions that must be performed if a group is to make a good decision B. the roles that members must play in the problem-solving discussion C. the functions that the designated leader must perform D. the idea that group members must use different leadership styles to achieve their tasks E. None of the answers is correct.