Some wine importers insist on shipping their wines in refrigerated containers to protect the wines from being damaged by high temperatures. Such importers are creating which kind of utility?

Which of the following is the best example of a manufacturing defect?

A. The Ford Pinto's gas tank was aligned in such a way as to greatly increase the chances of a fire in the event that the car was rear-ended by another car. B. The instructions for taking a heart medication drug did not say anything about studies that showed the drug increased the chances of a heart attack by 30%. C. Storm was injured when she tried to climb up a bookshelf to retrieve her purse that had been placed on top of the bookshelf by some meddling kids. D. A machine at the Sanchez Company's factory malfunctioned and this caused several of its products to be incorrectly assembled.

Giving a journalist the right to publish a story first is called

A) an embargo. B) a media mention. C) a lead. D) a pitch. E) an exclusive.