Charlotte is listening as her co-worker Annie describes the difficulties she's having getting along with Jed, their supervisor. If Charlotte is "responding to help," which of the following responses should Charlotte avoid?
A) giving advice
B) reflecting Annie's messages back to her
C) asking Annie questions about the situation
D) suggesting alternative ways to look at the problem
E) exploring possible causes of the problem
A
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The average person uses deliberative speaking far more often in group discussions than in formal
reports and presentations. Indicate whether the statement is true or false
Which of the following is not true of radio and television media in Africa?
a. Radio is accessible and the cheapest way to follow the news. b. Although some African governments charge license fees for radio sets, many sets remain unregistered. c. The majority of funding for radio comes from advertising. d. A relatively small percentage of the African public owns a television set.