When a member evolves as leader during the early stages of the group's formation, he or she is ________ leader

Fear of public speaking should be viewed as _____

a. ?something one can completely eliminate b. ?a normal part of public speaking c. ?completely curable with professional help d. ?a general problem experienced by only a few people

Having a social care program can help brands especially when ______.

A. a crisis hits B. a customer needs to get a question or inquiry solved in a timely manner C. Godzilla comes into your city and creates chaos D. a campaign needs to be launched