Pleaders, or patrons, were

a. Citizens who argued their case before the courts
b. Citizens who argued someone else's case before the courts
c. People who paid someone else to plead their case before the courts
d. Students in the early Greek schools such as the Academy or Lyceum

b

Communication & Mass Media

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Regarding crisis management in the travel industry, which of the following is most true?

A) Traditionally, the PR function has been too slow to react. B) It is an important part of public relations work. C) Crises can be complex and come in many forms. D) Crises can usually be managed from within the company. E) B and C only.

Communication & Mass Media

The procedure that uses the same principle as brainstorming but has members write their ideas individually before sharing them with the group, is called

A. Nominal-group Technique B. Is/is not analysis C. Journalist's six questions D. PERT chart

Communication & Mass Media