Laissez-faire style refers to

a. authoritarian leadership
b. leaderless groups
c. leadership which functions to manage and coordinate discussion
d. leadership which promotes satisfaction with group outcomes

b. leaderless groups

Communication & Mass Media

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When Ellen hears the word "hospital," she has an

intense, negative reaction. She is experiencing the __________ meaning of the word. a. standard b. connotative c. literal d. objective

Communication & Mass Media

Active listening means to listen with a "third ear."

By going beyond physical hearing to attend to such qualities as feedback and paraphrase, turn taking and responsiveness, nonverbal eye contact, and a host of positive interactive qualities, the speaker-listener relationship is enhanced. Indicate whether the statement is true or false.

Communication & Mass Media