In the context of the help desk, an incident is the same thing as a(n) ________

a. Ticket
b. Episode
c. Event
d. None of the above

A.Users request assistance and logging the request into the application creates a ticket.

Computer Science & Information Technology

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Data Execution Prevention is a security feature that can help prevent damage to your computer from viruses

Indicate whether the statement is true or false

Computer Science & Information Technology

Match the following terms to their meanings:

I. Object II. Object model III. Collection IV. Name property V. Caption property A. Used to reference an object in the program code B. Organizes all objects into an object hierarchy C. Represents an element, such as a worksheet, cell, or chart D. Controls the text that appears on a form's title bar E. A group of objects with similar characteristics

Computer Science & Information Technology