Which of the following statements about the salesperson's perception of his or her role in the organization is true?

A. Because the salesperson is in a boundary position, he or she is more likely to experience role conflict and inaccuracy and less likely to experience role ambiguity
B. Occupants of innovative roles experience less conflict than other organizational members because they can be flexible and because they perform their jobs independently
C. Salespeople are said to be operating at the boundary of a firm because they are the most visible of all of the integrated marketing tools that an organization can use
D. Occupants of innovative roles frequently face situations where they have no standard procedures or past experiences to guide them
E. Because the salesperson is in a boundary position, he or she is less likely to experience role conflict than other members of the organization

Answer: D. Occupants of innovative roles frequently face situations where they have no standard procedures or past experiences to guide them